Privacy Policy

Last updated: August 2026

1. Who we are

Vidoni is a suite of apps operated by Daniel Vidoni, based in Australia. This policy explains what personal information we collect, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What we collect

We collect only what is necessary to provide the service:

• Account information. Basic profile and contact details provided at registration or via your Google or Microsoft account. Your account is shared across all Vidoni apps.
• Payment information. Credit card and billing details are collected and processed entirely by Stripe. We do not see, store, or have access to your card number. We store only your account balance and top-up preferences.
• Security and activity records. When you sign in, register, reset your password, or make a billing transaction, we record the event together with your IP address, your browser's user-agent string, and a device fingerprint. The fingerprint is a one-way hash of basic browser characteristics (user agent, language preference, browser brand); it cannot be reversed to identify your device and is not linked to you on any other company's website.
• Approximate location. During registration we look up the general location of your IP address to suggest your country. Your browser may also ask for permission to use your precise location; if you allow it, that is used only in your browser to improve the same suggestion and is never sent to us or stored. The only location detail we keep is the country you confirm on the form.
• Usage and billing metadata. To calculate and bill for service usage, we record the compute cost of each translation session, the mode used (e.g. push-to-talk or automatic), and the IP address the session was made from. We do not record or store the content of your conversations or translations.

3. What we do not collect

• No tracking. We do not use cookies, or the device fingerprint described above, for advertising, profiling, or tracking you across other companies' websites. The fingerprint exists solely to detect suspicious account access.
• No selling data. We do not sell, rent, or share your personal information with third parties for marketing.
• No conversation content. We do not record or store the content of your translated conversations.

4. How we use your information

• Authentication. To authenticate you and maintain your account across Vidoni apps.
• Billing. To manage your balance and billing.
• Account contact. To contact you about your account if necessary.
• Security. To keep accounts secure — detecting and investigating unauthorised access, fraudulent charges, and abuse of the service, and diagnosing faults when something goes wrong.
• Trial-abuse prevention. To detect and prevent abuse of free trials and promotional credit, including the creation of repeat accounts to obtain trials more than once.

5. How long we keep it

• Security and activity records containing an IP address. 12 months, then automatically deleted.
• Routine system logs. Background tasks and scheduled jobs, which contain no IP address or personal detail — 30 days.
• Account and billing records. For as long as your account exists, and for a further 7 years after account closure, where retention is required for tax and financial record-keeping obligations.
• Minimum account data. Name, email, and account creation/usage history is retained for at least 12 months from account creation to prevent abuse of free trials and promotional offers, even where an earlier deletion request is made.

6. Third-party services

Payments are processed by Stripe. Card data is handled exclusively by Stripe and is subject to Stripe's Privacy Policy. Stripe is PCI DSS certified.

If you sign in with Google or Microsoft, we receive only your name and email address from those providers. We do not request access to any other data in your Google or Microsoft account.

To suggest your country during registration, your IP address is sent to ipapi.co for a location lookup. No other information about you is included in that request, and the result is not stored beyond the country you confirm.

7. Your rights

You can view and update your account information (name, email, phone, password) at any time via your Profile page. To request a copy of your data, or to request deletion of your account, contact us via the contact form. We will respond within a reasonable time and no later than 30 days.

Where retention is required for fraud and trial-abuse prevention, or for legal and financial record-keeping as described above, we will retain the minimum data necessary for that purpose and delete or de-identify it once the relevant period ends, even where you have requested earlier deletion.

8. Changes to this policy

We may update this policy from time to time. The current version is always available at this URL. Continued use of Vidoni apps after a change constitutes acceptance of the updated policy.